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September 2009 Newsletter X1 Professional Services While X1's Standard and Premium support services provide break-fix and product upgrades, our Professional Services offerings address implementation and configuration, performance tuning and advanced customization and search. X1 Professional Services are normally done via GoToMeeting, Webex or similar web based tools. However, onsite services can also be performed with all travel related expenses billed to the customer. Both 4 hour and 8 hour blocks are offered in any increment; such as two 8 hour blocks for a Performance and Tuning engagement.
A Best Practices Professional Services engagement is popular with customers who have implemented the X1 Enterprise Search Suite that consists of both the X1 Enterprise Server and X1 Professional Client. This offering is customized to the specific workflow of a customer's organization. Feel free to contact us to learn more about X1's Professional Services offerings. 
Two live Tech Talk webinars are scheduled for the month of September. Both of these webinars include live product demonstrations and allow you to ask product related questions via interactive chat.
We have four on-demand webinars available for viewing anytime:
Don't forget about X1's concise product videos on YouTube that include an introduction to X1 and advanced topics:
Become a friend of X1 on MySpace, follow us on Twitter, or become a fan on Facebook.
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