X1 Newsletter | September 2009
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September 2009 Newsletter
 
X1 Professional Services
While X1's Standard and Premium support services provide break-fix and product upgrades, our Professional Services offerings address implementation and configuration, performance tuning and advanced customization and search.  X1 Professional Services are normally done via GoToMeeting, Webex or similar web based tools.  However, onsite services can also be performed with all travel related expenses billed to the customer.  Both 4 hour and 8 hour blocks are offered in any increment; such as two 8 hour blocks for a Performance and Tuning engagement.
  • Four hour block of Professional Services $1,250
  • Eight hour block of Professional Services $2,500

A Best Practices Professional Services engagement is popular with customers who have implemented the X1 Enterprise Search Suite that consists of both the X1 Enterprise Server and X1 Professional Client.  This offering is customized to the specific workflow of a customer's organization.

Feel free to contact us to learn more about X1's Professional Services offerings.

Here is the latest news and information from the X1 team.
Tech Talks
Two live Tech Talk webinars are scheduled for the month of September. Both of these webinars include live product demonstrations and allow you to ask product related questions via interactive chat.
We have four on-demand webinars available for viewing anytime:
X1 on YouTube
Don't forget about X1's concise product videos on YouTube that include an introduction to X1 and advanced topics:
  • Introduction to X1 is a 10 minute video that goes over the basic use of X1 including most common searches.
  • X1 Advanced is an 8 minute video that goes over basic customization and advanced search techniques such as Boolean operators.
Recent X1 Press

8/10/09 X1 Technologies Announces General Availability of eDiscovery Search Suite

8/24/09 X1 Technologies Named on KMWorld's Trend Setting Product List for 4th Year in a Row

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